Sandbox Training environment — real customers aren't contacted and payments aren't charged. Reset Weekly
Built for strata · timeshare · multi-unit resorts

Close the spreadsheets.
Open your resort.

One portal for units, owners, reservations, housekeeping, maintenance, fee assessments, invoicing, email marketing and reporting. Card payments and bank transfers your finance team actually controls.

30-day free trial No credit card All features included
Purpose-built for
Strata & body corporate Timeshare clubs Boutique resorts Vacation ownership Multi-unit property managers Owner-rotation schemes Coastal retreats Strata & body corporate Timeshare clubs Boutique resorts Vacation ownership Multi-unit property managers Owner-rotation schemes Coastal retreats
— The platform

Every corner of ops, one ledger of truth.

Clients and units feed occupancy and servicing; invoices reference who owes what; permissions control who sees and edits each layer. No duct-tape, no spreadsheet hand-offs.

Resorts & units

Model each property, unit identifier, primary owner and annual fee — the foundation for everything else.

Contacts & tags

Owners and tenants with email, phone, opt-ins and tags. Import from MailChimp or any CSV in seconds.

Reservations & PMS

Full lifecycle — owner usage, rentals, blocks and holds — with overlap protection, guest details, and check-in / check-out.

Housekeeping & servicing

Status board — clean, dirty, in-progress, out of service — auto-flipped on check-out. Schedule cleans, inspections, turnovers.

Maintenance jobs

Log reactive work with priority, category and assignment. Recurring series materialize planned jobs so nothing slips.

Annual fee assessments

Configure per-unit fees once. Issue a whole year's levies in one click — one numbered invoice per owner, emailed and payable online.

Invoicing & payments

Draft invoices, generate PDFs, email owners with a secure pay link. Card payments via your Stripe; bank transfer copy on the pay page.

Email broadcasts

Rich-text editor, attachments, mailing lists by tag. Track delivery, opens, bounces, complaints — with one-click unsubscribe built in.

Reports & exports

Occupancy, aged receivables, maintenance stats, fee-collection rates — on-screen plus one-click CSV for your finance stack.

Owner self-service portal

Invite any contact. Owners see only their units, upcoming bookings, invoices and pay links — never other owners or your internal data.

Bank transfer instructions

Publish the reference text and account details you want on invoice emails and the public pay page — alongside card checkout.

Roles & permissions

Administrators start with full access; refine groups for finance, housekeeping, reservations, or read-only. Switch orgs from one login.

— See it in motion

A single source of truth your team actually opens every morning.

Flip between what matters. Reservations for the front desk, invoicing for finance, a portal each owner logs into — all reading the same units, the same contacts, the same ledger.

A calendar that knows owner weeks from paid stays.

Drag, drop, overlap-protected. Rentals, owner usage, maintenance blocks and holds — each colour-coded, each driving the housekeeping board downstream.

  • Automatic status flips on check-out
  • Guest details, arrival notes, and check-in flow
  • Block allocations for planned servicing
Try the calendar
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Coral BayUnit A-12
Sarah Mitchell
Owner · Mitchell
Coral BayUnit B-03
Maintenance hold
James Cooper
Coral BayUnit C-07
Owner · Nguyen
Palm RidgeUnit D-11
Booking · 6 nts
Turnover
Rental

Invoices owners actually pay — without chasing.

Numbered, branded PDFs. Secure HMAC-signed pay links. Card through Stripe, bank transfer copy you publish. Receipts, statement history, failed-charge handling.

  • Your Stripe keys, your merchant record
  • Bank transfer reference builder
  • Dunning reminders, scheduled by cadence
Set up billing

INV-2026-0482

Coral Bay Resort Group · 14 Apr 2026
Issued to
Sarah Mitchell
Annual levy · Unit A-12$1,100.00
Shared maintenance reserve$120.00
Late check-out · 2 hrs$20.00
Total due · 14 May 2026$1,240.00
Paid · Stripe

A login for owners that shows only what's theirs.

Invite any contact. They land in a scoped portal — their units, their upcoming bookings, their invoices, their pay links. They never see your operations queues or another owner's data.

  • Permission-scoped to unit-ownership
  • Direct pay links on every invoice
  • Statement and reservation history
Preview the owner portal
SM
Welcome back, Sarah Unit A-12 · Coral Bay Resort
6 ntsYour next stay · 14 May
$0Outstanding balance
2026Levy · paid 14 Apr
4Past reservations
Booking · A-12 · 14–20 May
Check-in ready · keys at reception
View →

Reports your finance stack was begging for.

Occupancy by resort, aged receivables, maintenance stats, fee collection rate per year. One-click CSV for the rest of your tooling — everything else sits on-screen, live.

  • Collection rate per assessment run
  • Aged receivables by owner and resort
  • CSV of every table, wherever it lives
See the reports
Fee collection · 2026 refreshed · 2 min ago
Collected
92%
Outstanding
8%
Aged >60d
2
— Pricing

One plan. Every feature.

No per-seat spiral, no module gatekeeping. You pay for rooms, we ship the platform. Card payments run on your own Stripe so no one takes a cut of your revenue.

— Platform
$ 3 per room · per month

Billed monthly through Stripe. Upgrade or cancel any time — no notice period, no clawback.

  • Unlimited users & roles
  • Unlimited resorts & units
  • Reservations & housekeeping
  • Fee assessments & invoicing
  • Owner self-service portal
  • Email broadcasts via SES
  • Card payments via your Stripe
  • All reports, CSV exports
  • Email & docs support
  • 30-day free trial
Start free trial

Multi-property groups

One organization, many resorts, one bill. Staff belong to the org; permission groups shape what each role sees and edits. Switch between orgs from a single login.

  • Organizationsunlimited
  • Resorts / orgunlimited
  • Staff seatsno caps
  • Owner-portal loginsno caps
  • Data exportalways yours
Talk to us
— FAQ

Straight answers, no fine print.

Still have questions? Send us a note — we reply the same day.

Is ResortStrata a property management system (PMS)?
Yes — full reservation lifecycle for owner usage, rentals, blocks and maintenance holds, with overlap protection, guest details, check-in/out, and auto-updating housekeeping statuses. We don't plug into OTAs like Booking.com or Airbnb; pair us with a channel manager if you need those listings, and use ResortStrata as the system of record.
Can owners log in and see only their own units?
Yes. Invite any contact to create an account and they'll land in a scoped owner portal — their units, upcoming bookings, invoices and pay links only. They never see other owners, your operations queues, or internal staff tools.
Can we issue a full year of maintenance fees in one go?
Configure a per-unit annual fee once, then run a fee assessment for any year. The system generates one numbered invoice per unit, sent to that unit's primary owner, ready to email. Track the collection rate for each year's run from reports.
Can we use our own Stripe account for owner invoices?
Yes. You add your publishable key and encrypted secret keys in payment settings; checkout sessions and webhooks run against your Stripe account so settlements and statements stay yours.
Where is data hosted?
Your data lives in ResortStrata's managed cloud — we run the application, database, security updates. Invoice email, broadcasts and platform notifications are sent via Amazon SES. Owner card payments flow through your own Stripe so charges and payouts stay on your merchant record.
What happens after the trial?
Pick a paid plan and complete checkout in the app; ResortStrata is billed through Stripe. While a subscription isn't active — for example after a trial ends — portal access is limited to billing until it's in good standing. Email broadcasts are disabled during the trial to prevent misuse.
— Talk to us

Have a question? Want a walkthrough?

Tell us a little about your operation and we'll come back to you — usually the same working day. No sales gauntlet, no phone tree. A real person reads every message.

Typically under 4 hoursWeekdays, 9am–6pm UK time
Your message is privateWe never share or sell contact data
No sales pressureMost customers onboard themselves with the free trial
By sending, you agree to be contacted about your enquiry. See our privacy policy.

Model your first property today. Run a fee assessment before the week is out.

Register, name your organization, import contacts from a CSV, and your admin login is ready. Start with one resort — add more as you go.